Currencity Support

🛠️ Need help with Currencity? We're here for you.
Whether you're having trouble creating an order, can't find your chat, or just have a quick question — our team is ready to assist.

📌 Common Issues
Can’t create an order?
Make sure all required fields are filled and you’re connected to the internet. Also, check if you’re logged in with a valid token.

Chats not updating?
Chats are streamed in real time. If you're not seeing updates, try closing and reopening the app or checking your connection.

Want to cancel or edit an order?
Pending orders can be updated or canceled. If the order is already matched, you'll need to create a new one.

How does Currencity handle your transactions?
We match buyers and sellers directly, with transparent rates and secure communication through our in-app chat.

📨 Contact Us
Still need help? Reach out — we’re happy to assist.

Email: [email protected]

We aim to respond promptly and help resolve your issue effectively.